PRACTICAL INFORMATION

CONTACT AND ACCESS

Absolutely. Our hotel is happy to welcome all disabled guests. Two of our Prestige rooms are specially equipped for people with reduced mobility. In addition, all our staff are trained to offer an attentive welcome adapted to all types of disability.

There's no need to rent a car. Our hotel is ideally located right in the center of Chamonix, allowing you to reach the main points of interest on foot, such as the Aiguille du Midi or the Montenvers train. In winter, a free shuttle bus serves the ski areas. For transfers within Chamonix, our reception team will be happy to assist you. If you're traveling to or from Geneva airport, we can arrange a private or shared transfer with our trusted partners.

Our hotel has a private outdoor parking lot, available for €25 per day per vehicle. Charging stations for electric vehicles are also available. A recharging package is available at an additional cost of €20 for your entire stay.

The hotel does not have bicycles, but you can rent them in some sports stores near the hotel. Only during the summer season.

Our rooms are guaranteed from 3:00 pm and must be vacated by 11:00 am on the day of departure.

Yes, subject to availability. If your room is not reserved after your departure, or if you accept a change to another available room, we will be delighted to extend your stay.

Free wifi is available throughout the hotel.

Our rooms are equipped as follows: Flat-screen TV, Mini Bar, Safe, Slippers & bathrobes, Clarins welcome products, Bluetooth speaker, Coffee machine, tea set.

We offer hypoallergenic, feather, memory foam and synthetic pillows. Please specify your preferences when booking.

Smoking and vaping are prohibited in rooms and on hotel premises.

As part of our eco-responsible approach, we change bed linen every other day. Towels placed in the bath or shower will be replaced automatically. If you would like a more frequent change or additional towels/bed linen, please let us know: we're here to help you.

Rooms are cleaned daily between 9am and 5pm. A blanket service is offered in the evening between 7pm and 9pm.

Pets are welcome at the hotel (€25 per day). They may accompany you in your room or at the bar, but are not allowed in the restaurant area.

Some of our rooms are air-conditioned. If you would like to benefit from air conditioning, please request it when you make your reservation. Fans are also available on request to ensure your comfort.

Our outdoor pool is heated all year round to 28°C.

Access to the spa is open to our customers without prior reservation. However, to ensure the best possible experience, we recommend that you book in advance, especially during busy periods.

The restaurant can be booked directly on +33 (0)4 50 55 35 46 or on this website.

Our hotel does not have direct access to the slopes ("ski-in/ski-out"), but they are just 3 minutes away by car. A free shuttle is available from the hotel to take you easily to the surrounding ski areas.

The hotel is a partner of the Sanglard store in the center of town, giving you an exclusive 15% discount on equipment hire. Your skis will be delivered directly to the hotel and collected on the day of your departure. A private ski locker is provided for each room, in our ski room, to store your equipment in complete safety.

Simply email your request to info@hmbchamonix.com. Our concierge service will be happy to organize your lessons with the ESF.

Yes, we can prepare your packages directly at the hotel reception. They must be paid for at the time of delivery and are neither exchangeable nor refundable.

Yes, we offer a laundry service at the hotel. Your laundry is cleaned within 24 hours and the corresponding charges are added directly to your room.

Children are welcome in the pool under adult supervision. Access to the sauna and steam room, on the other hand, is reserved for those aged 16 and over.